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Rae Smith

01 Aug 2020

Outstanding Customer Service From Start To Finish


Having purchased 12 properties over the last 3 years, my experience with various agents has ranged from very below average to above average.  From the first meeting/introduction to Rae at an open home of the last property I purchased it was obvious that she was way above her peers in interpersonal skills, bearing, knowledge of the property and its history, flair with presentation of property information, the flexibility or otherwise of the vendor and her professional yet highly engaging manner.

Subsequent dealings during the offer stage and ultimate agreement on a contract was handled with ease and diligence.  I was fully briefed on progress at each stage of the process and her cheerful manner was not affectation, but rather a unique and sincere approach that gives a buyer a feeling their decision to proceed has been a wise decision and in their long term best interests.

In essence, she is a remarkable people person, beyond par, and she displays significant leadership qualities that would hold her in good stead should she wish to pursue further in a managerial/supervisory role.  If all agents in the industry were this good, I would own 20 more houses.

A role model for your industry.


Alex Simpson

What our clients say

Rae was ready with full documentation for the property, responded well to all requests and was very efficient, in my opinion from the viewpoint of both buyer and seller in achieving closure of the sale...

Purchaser

I had the most wonderful experience selling my property with Rae Smith.  Initially after receiving some professional advice from Rae it was decided to do some extensive work on the property in order...

Julian Adkins

We are first home buyers. We consider ourselves very lucky to go through the purchasing process with Rae. She made the daunting process much easier, more importantly we are very happy with our first home...

Ethan Han & Claire Park

Rae's truly professional and well informed knowledge of all aspects of residential real estate gave me comfort and confidence that I was being very well supported in my real estate quest.  Her sunny...

Maureen Cranfield

Rae sold my unit for me. She was extremely supportive of me during this process as there was a lot of emotion tied to the unit. Her total professionalism and generous heart was greatly appreciated in what...

Dianne Quarrell

Rae was a pleasure to deal with when buying our first home. She gave us honest advice to help us secure the property for a price both us and the sellers were comfortable with. She also ensured great communication...

Buyers